If you're an Admin, you can see and change your organization's Ecobot subscription in Ecobot Manager. This article covers what the Subscription page shows and how to change, pause or pay for your plan.
Open your subscription
In Manager, select Subscription in the menu on the left. Only Admins see it.
The page shows:
- Your plan and the current billing period.
- How many seats are in use for each product, such as Wetlands and Streams.
- Your monthly cost.
- How much photo storage you've used.
- Your payment method and past invoices.
Change or pause your plan
- Select the arrow next to Modify subscription at the top right.
- Choose Change Plan to upgrade or change plans, or Pause Subscription to pause it.
Pausing suits monthly plans if your field work comes and goes through the year. For the difference between plans, see Monthly vs. annual subscriptions.
Seats and users
- Free: up to 4 users.
- Essential and Professional: as many users as the seats you've paid for.
When you upgrade from Free, everyone on the account moves to the new plan. If you'd like to remove users before upgrading, email support@ecobot.com and we'll help. To add or remove users, see Manage users.
Update your payment method
Under Payment method, select Update payment method.